Shipping Policy
At Vintage Brooklyn, we aim to deliver your order as quickly and smoothly as possible. Please review our shipping policy below for details on processing, delivery, and tracking.
Order Processing
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Processing Time:
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Orders are processed within 2–3 business days (excluding weekends and holidays) after payment is received.
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During high-volume periods or new releases, processing times may be extended.
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Order Confirmation:
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You will receive a confirmation email after your order is placed.
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A separate email with tracking information will be sent once your order ships.
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Shipping Rates & Delivery Times
Domestic Shipping (USA)
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Standard Shipping:
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3–7 business days via USPS, UPS, or FedEx.
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Express Shipping:
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1–3 business days (additional fees apply, if offered).
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Shipping Fees:
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Calculated at checkout based on weight, shipping method, and destination.
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International Shipping
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Delivery Time:
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7–21 business days, depending on the destination and customs processing.
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Shipping Fees:
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Calculated at checkout.
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Customs & Duties:
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Customers are responsible for any customs duties, taxes, or import fees required by their country.
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Order Tracking
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Once your order ships, you will receive a tracking number via email.
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You can track your package using the link provided in the shipping confirmation email.
Lost or Delayed Packages
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Vintage Brooklyn is not responsible for lost or stolen packages after they are marked as delivered by the carrier.
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If your package is delayed, please contact the shipping carrier first with your tracking number.
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For further assistance, email us at sales@vintagebklynnyc.com and we’ll do our best to help.
Shipping Restrictions
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We do not ship to P.O. Boxes or APO/FPO addresses.
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Some countries may have restrictions due to local laws or carrier limitations.
Address Accuracy
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Please ensure your shipping address is correct when placing your order.
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We are not responsible for orders shipped to incorrectly provided addresses.
Questions
If you have any questions about shipping, please contact us at:
Email: sales@vintagebklynnyc.com
